State Farm® Insurance Agent Lauren Porter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendy Gonzalez
October 14, 2024
5
out of
5
rating by Wendy Gonzalez
"Excellent customer service & attentive care/detail put into every interaction! Scott always does a great job at reaching out when needed and makes sure to always answer any questions I might have!"
We responded:
"Appreciate this glowing review, Wendy! My team strives to provide amazing service in every customer interaction. Thank you for the special shout-out for Scott, and as always, don't hesitate to reach out - we're happy to help! - Lauren"
Nicole Wilson
September 4, 2024
5
out of
5
rating by Nicole Wilson
"I recently switched my car and home insurance to State Farm. The Lauren Porter Agency showed excellent customer service from the person who answered the phone to the person who assisted me with my policies, Scott Crawford. He is an excellent representative. He informed me of all my options and worked with me to figure out what was best. He is very knowledgeable and addressed all my questions and concerns."
We responded:
"Nicole, I appreciate you taking time to leave feedback about your experience with my office! I’m delighted that you had such a positive interaction with my team and that Scott helped guide you to the right options for your family. It's wonderful to hear that your questions and concerns were addressed, and of course, we are here if you need any other guidance. Welcome to Lauren Porter State Farm and thank you for trusting us with your insurance needs! - Lauren"
Bharti Desai
August 7, 2024
5
out of
5
rating by Bharti Desai
"Excellent & reliable service. I was very impressed with Scott Crawford with his help on all my insurance coverage's. He was on the top on my case and quickly within a couple of hours able to get policy approved with a tremendous savings on my insurance premium. He was able to point out the duplicate coverage on two policies and able to combine and save plenty of money for me so I will definitely refer to him to all my clients with their insurance needs in future."
We responded:
"Thank you so much, Bharti! I love hearing that Scott was able to help you find savings and provided great service. It's always a win when we can streamline your coverage and keep some extra cash in your pocket. We can't wait to provide the same great experience for your friends and clients! - Lauren #TeamLPInsuresMe "
Ultrama God of war (Ultrama)
August 5, 2024
5
out of
5
rating by Ultrama God of war (Ultrama)
"It was a great experience assisted me further for the future. Even gave me advice to keep my auto insurance rate low. I highly recommend the Lauren Porter office. Scott Crawford is quite the gentlemen, which is why I am leaving 5 stars."
We responded:
"Thank you for your kind words! I’m thrilled Scott Crawford and the rest of my team office provided you with excellent assistance and advice to keep your auto insurance rate low. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Lauren"
Tessneem B Yahya
July 26, 2024
5
out of
5
rating by Tessneem B Yahya
"They helped me set up my auto insurance for same day pick up of my car! We added on some discount. Scott was helpful and friendly! I really appreciated it!"
We responded:
"Thank you for your fantastic review, Tessneem! I'm delighted to hear that Scott assisted you with care and speed when setting up your auto insurance for the same-day pick-up of your car. It's great to know you found the process smooth and appreciated the added discounts. We're always here to help and ensure you have the best experience. Thank you for choosing us for your insurance needs! - Lauren"
Cameron Close
July 25, 2024
5
out of
5
rating by Cameron Close
"The customer care with this insurance company went above and beyond my expectations. The agent provided did his job while getting me the best deal possible. Couldn't be more pleased to start my journey with State Farm. Getting a policy was quick and easy. I was hesitant about getting into a new plan but having such a good agent to talk to and walk me through the process was the key. Thank you, Scott!"
We responded:
"Cameron, thank you so much for your glowing review of your experience with Scott! We're thrilled to hear that our customer care exceeded your expectations, and that he was able to assist you so effectively. It's wonderful to know that your journey with us started on such a positive note and that Scott made the process of getting a policy quick and easy for you. We're here to support you every step of the way. Welcome to the family! #TeamLPInsuresMe - Lauren"
Anny Cid
July 18, 2024
5
out of
5
rating by Anny Cid
"I recently moved from FL to GA, and had to switch my car insurance. I called the Lauren Porter Agency and from the get-go, their customer service was exceptional. Scott Crawford was knowledgeable, friendly, and genuinely interested in helping me find the best coverage for my needs and the process was smooth and hassle-free. I highly recommend the Lauren Porter Agency for anyone looking for reliable and affordable car insurance!"
We responded:
"Thank you for recommending us so highly, Anny, and welcome to the Peach State! I appreciate you trusting my office with your auto insurance needs! It is a pleasure to hear you had a wonderful service experience with Scott and that he made the process smooth and enjoyable. We have the same experience with him here in the office! :-) Please let us know if we can assist with any other insurance needs or questions - that's what we're here for! #TeamLPInsuresMe - Lauren"
candace
July 11, 2024
5
out of
5
rating by candace
"In searching for new and affordable coverage, STATE FARM is it! Excellent customer service, and Scott Crawford is the G.O.A.T! I appreciate him contacting me, walking me through the process, and explaining the coverages—it was phenomenal! Thank you very much, and I look forward to our future with State Farm!"
We responded:
"Thank you, Candace! We're thrilled to hear that Scott's top-notch service left such a positive impression. Welcome to the Lauren Porter - State Farm family; we can't wait to continue this journey with you! - Lauren #TeamLPInsuresMe"
Tyrone Keys
June 22, 2024
5
out of
5
rating by Tyrone Keys
"Scott has been great to work with. I enjoy the service provided by state farm. Highly recommend!"
We responded:
"We appreciate you recommending us, Tyrone! Happy to hear that Scott has been great to work with; we love having him as a part of #TeamLP. Thank you for trusting Lauren Porter State Farm with your insurance needs - if you ever need anything, we are here for you! -Lauren"
Eric Welles
May 24, 2024
5
out of
5
rating by Eric Welles
"Very responsive and easy to work with! Saved me 25%!"
We responded:
"Thank you for your kind words, Eric! We’re thrilled to hear you found our service responsive and easy to work with. Saving you 25% is just the icing on the cake! Welcome to Lauren Porter State Farm, and if you need anything else, we’re here for you. - Lauren"
Nakisha Green
May 16, 2024
5
out of
5
rating by Nakisha Green
"The customer care provided by the agent was exceptional! It was fast and easy to get my quote and start my new policy. I was offered great discounts and the forms were easily signed. I have my new policy within an hour. After being with a competitor for over a decade, State Farm rates exceeded my expectations. Highly recommend!"
We responded:
"Nakisha, thank you for taking time to leave feedback about your experience with my office! I’m delighted that you had such a positive interaction with my team and found the process fast. We're glad we could exceed your expectations. If you ever need any help, please don't hesitate to reach out. Welcome to Lauren Porter State Farm and thank you for trusting us with your insurance needs! - Lauren"
Mona J
May 10, 2024
5
out of
5
rating by Mona J
"Great communication, easy to start everything. Dealt with Scott Crawford and he was great!"
We responded:
"Great to hear Mona and thank you for your review! We appreciate you trusting us with your home and auto insurance needs and look forward to continuing to provide you with excellent customer service! - Lauren"
Tasiana H
May 10, 2024
5
out of
5
rating by Tasiana H
"Scott has been great. He is very professional and got back to me in a timely manner my experience has been great. Thank you Scott"
We responded:
"Thank you for leaving this great review, Tasiana! Scott is an amazing asset to the team, and it's great to hear you had an excellent experience working with him. Welcome to the office, and if we can help with any other insurance or financial service needs, we're here for you! -Lauren"
Jackie
April 22, 2024
5
out of
5
rating by Jackie
"Lauren is amazing and very professional. She’s friendly and cares about her clients. She answers all my questions and always willing to help."
We responded:
"Thank you for the kind words, Jackie! I appreciate you trusting my office with your insurance and financial service needs, and I look forward to continuing to help protect what's important to you! And keep the questions coming - that's what we're here for! :) - Lauren"
Ray
April 19, 2024
5
out of
5
rating by Ray
"This agency is 10 stars. When calling ask for Scott he is the man. He will not treat you like he's a car salesman rather he will treat you like a friend who you can talk to about car insurance. Very professional and knowledgeable... Thanks Scott"
We responded:
"Thank you for the stellar review, Ray! I’m thrilled to hear about your positive experience with Scott. Providing exceptional service and treating our customers as friends is what we strive for. We appreciate your kind words and your trust in our agency. Don't hesitate to reach out if you need anything else in the future! - Lauren"
Diamond Taylor
April 16, 2024
5
out of
5
rating by Diamond Taylor
"Scott was extremely helpful & professional! Streamlined the process & got everything situated quickly!"
We responded:
"Diamond, thanks for sharing your wonderful experience working with Scott! We strive to make the process for our clients as easy, enjoyable and informative as possible, and I'm glad to hear this was your experience. Welcome to our office, and thanks again for trusting us to take care of your insurance and financial service needs! – Lauren "
Adam Chanthapaseuth
April 4, 2024
5
out of
5
rating by Adam Chanthapaseuth
"Best customer service and help when you need it award has to go to Scott Crawford and Lauren Porter at this State Farm insurance location!!! Both are super friendly and always help me to understand when I have question about anything and everything dealing with my insurance! So happy I got them to have my back! I’m looking forward to a long and safe journey together, can’t thank you guys enough for all you guys have done for me and to help me through this! A million thanks and more!!!!"
We responded:
"Wow, what a review Adam - thank you! It is our joy to provide remarkable service to our customers, and we appreciate that you chose our office for your insurance needs out of all the available options here in East Cobb. We're excited to have you as a part of the "Team LP" family and look forward to having your back for many years to come! :) - Lauren"
Miss Rush
March 15, 2024
5
out of
5
rating by Miss Rush
"I love this office and Lauren Porter and her team are the best. Mrs. Shirley usually answers the phone on the first ring (if you call) and she answers with a very inviting voice and always willing to help as best she can. Sydney is also great and prompt with her service as well; she talked me into getting a life insurance policy and I was calling to make changes to my current auto policy. Since I was making changes and looking for discounts she added the life insurance policy and took my payment down even more. I spend $20 on frivolous things anyway so why not on life insurance right ?? Lauren and her team make you feel Like family and they forever have me as a friend and client. Definitely come here for your insurance needs"
We responded:
"Thank you for taking the time to leave such a detailed and glowing review, Tacoyia! We are so glad you chose our office to take care of your insurance needs, and we love having you as a part of the Lauren Porter - State Farm family! "
Xa Ja
February 29, 2024
5
out of
5
rating by Xa Ja
"Scott Crawford got me covered quickly and has great communication skills. Definitely recommend"
We responded:
"Thank you, Xa, and welcome to our office! Scott is a great member of the team, and I am glad to hear you had an excellent experience with him. We look forward to getting to know you and your family better - thank you for trusting us with your insurance needs! - Lauren Porter"
Leyana Petrenko
February 21, 2024
5
out of
5
rating by Leyana Petrenko
"Wonderful experience switching to a much better rate for car insurance. super helpful"
We responded:
"Thank you for sharing your feedback, Leyana! So happy to hear we could help you find a better rate for your car insurance and that you enjoyed your experience with the office! Don't hesitate to reach out - we're here to assist whenever you need us. - Lauren Porter"
Sadde Salaices
January 31, 2024
5
out of
5
rating by Sadde Salaices
"Lauren provided exceptional assistance when providing quotes for my insurance policies, as well as for several family members and a couple of my businesses. Despite the complexity of my insurance policies, Lauren guided me through each step of the process, ensuring a delightful experience. Recently, I acquired a new vehicle and needed to include it in my policy. Shirley promptly added the new vehicle and efficiently returned the requested information from the dealership. I highly recommend reaching out to Lauren and her team for both personal and commercial insurance needs. Thanks to their expertise, I not only saved thousands of dollars annually on insurance premiums but also enhanced my coverage. It was a fantastic overall experience, and I'm grateful for their outstanding service. I express my gratitude to both Lauren and Shirley for their invaluable assistance and outstanding customer service."
We responded:
"It is truly our pleasure to help protect your personal and business insurance needs Sadde! Thank you for trusting us! It is our goal is to create a seamless, informed and enjoyable experience as we guide our customers through each step of the insurance process. Such a positive review means a lot to us and lets us know we're doing our job right. :-) Thank you again! - Lauren"
Veda West
November 2, 2023
5
out of
5
rating by Veda West
"Lauren Porter and her staff take the time to answer all of your questions with patience, kindness and expertise. Even with rising rates in Georgia, I won't move because they take care of me. It's not always about the best rate. Quality service is priceless these days. I appreciate you all. Thank you and please don't change."
We responded:
"Thank you for taking time to share your experience with our office, Veda! It is our joy to provide remarkable service to our customers so they can experience the full value State Farm has to offer. Thank you for being a loyal customer and for trusting #TeamLPinsuresme with your insurance needs. We appreciate you! - Lauren"
Marshall Sheets
October 13, 2023
5
out of
5
rating by Marshall Sheets
"Lauren Porter is an excellent agent who has handled my account with professionalism and efficiency. Like most small businesses today, staffing can be an issue."
We responded:
"Marshall, I want to express my gratitude for your kind words and positive feedback. It's been a pleasure working with you and taking care of your insurance needs. - Lauren"
Yuniel Placeres
October 2, 2023
5
out of
5
rating by Yuniel Placeres
"My wife and I met Lauren at our daughter’s school event. Very approachable and friendly. We exchanged info and scheduled a time and date. With that being said, we spoke multiple times and we truly believe that Lauren has a big heart and very knowledgeable within her profession. Even though we were not able to switch over to State Farm, we will follow up again with Lauren in the near future. Her professionalism is very important and that is what we liked. Thanks!"
We responded:
"Thank you for your kind words, Yuniel! It has been a pleasure getting to know you and Lanka. When you're ready to explore your insurance options again, I will be here to assist you! I look forward to having you as a future customer! :) - Lauren"
megan ellis
June 17, 2023
5
out of
5
rating by megan ellis
"Super helpful and fast! Im working and living abroad for a year or so. I love my car and I'm keeping it back home while I'm away. My last insurance got way too expensive and I needed help asap. Lauren was so helpful in finding me a better more affordable plan. I'm on the other side of the world but she made changing my insurance so unbelievably easy for me. Very grateful for her help with this!"
We responded:
"Megan, thank you so much for this great 5-star review! So glad my office was able to provide a great experience and help you protect what is important to you. Welcome to the State Farm neighborhood and thank you for trusting Lauren Porter - State Farm Insurance Agent with your insurance needs!"