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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Simone Ivory

March 12, 2023

5  out of  5 rating by Simone Ivory
"I didn't think it was possible. Pharaoh was able to get me an auto premium amount that I hadn't had in over 10 years. He's so knowledgeable, personable and reliable. And If I have any questions, I can actually reach him. Thanks Pharaoh for helping me keep a few extra dollars in my purse!! ****UPDATE**** Premium went up $50 after 6 months.😒 I should’ve known it was too good to be true. It was nice while it lasted. Now I see why people insurance hop."

Genesis Rengulbai

February 20, 2023

5  out of  5 rating by Genesis Rengulbai
"If this has 100 stars I would give a hundred stars do to great customer service and Natalia really help me with the insurance I needed and she also shared the pro's about state farm and I love it.thank you again natalia for the great customer service pls keep up the good work and a great customer service."

Julie Sommer

January 17, 2023

5  out of  5 rating by Julie Sommer
"Natalia is amazing and I highly recommend her for her helpfulness and friendliness!! ❤️"

Chad Dennis

January 15, 2023

5  out of  5 rating by Chad Dennis
"IF I could give more than a five stars rating, I would. When I was looking for an agency I felt MY best interest at heart. I did not know what that would look like nor was going to waiver in my search until I did. Now, after years of dealing with price-gouging agencies, I am extremely happy to say I found an agency that is fair, customer centric, and has integrity, and I am happy found that in Lauren Porter's agency. I highly recommend that if you are in the market for a new insurance agent, contact Lauren Porter's agency to gauge your current policies, whether it be (home ins, car ins, or life ins) whatever the case may be against new policies. I highly recommend you reach out to her team. If you are seeking fair prices, integrity, and an agency that ensures all clients feel like family, I encourage you to call Lauren Porters. Any questions or concerns will be answered and addressed in a timely manner. I am not an easy customer to satisfy, and if you have high standards like me, you will enjoy working with Lauren Porter's agency."

Todd Cofield

January 11, 2023

5  out of  5 rating by Todd Cofield
"Excellent service and awesome atmosphere. We professional and she was a great problem solver"


November 10, 2022

5  out of  5 rating by DARRELL SHELTON
"Great agency!!!"

Charlene Starks

October 28, 2022

5  out of  5 rating by Charlene Starks
"He was very patient with me and explained everything detail to detail thank you"

Andre Williams

October 17, 2022

5  out of  5 rating by Andre Williams
"The agent was very knowledgeable and a pleasure to work with"

Jean M Butler

October 7, 2022

5  out of  5 rating by Jean M Butler
"When our State Farm Agent of the last 40 years retired late last year (we never had a claim but interacted with him annually and when we needed a notary), we felt a little anxious about the change. As things go sometimes, we had a major leak in our home in early January of this year and an "opportunity" to get to know our new agent, Lauren Porter, and her staff. As we are nearing the end of a very long process, due to the extensive damage and timing of the availability of our contractor, I wanted to share our opinion of the service we have received. At the beginning there were some communication issues with the adjustor but once Shirley, Lauren's team member, got involved and followed up, communication vastly improved. As things began to close out we had some issues which I could not resolve with the adjustor. Here again, Shirley got actively involved, worked with the adjustor's management as our advocate and the problem was addressed. In addition to Shirley, team member April is also very helpful. We highly recommend Lauren Porter's agency after our first hand experience with her and her team for a rather large claim."

J. K. Bailey

September 6, 2022

5  out of  5 rating by J. K. Bailey
"We had an amazing experience. Lauren was thorough, answered our many, many, questions, and helped us make the right decisions to meet our short and long term goals. She and her team made us feel like family."

Jaleesa McDowell

August 31, 2022

5  out of  5 rating by Jaleesa McDowell
"Pharaoh was absolutely amazing! Loved his customer service and professionalism!!"

Santifah Hustle

August 28, 2022

5  out of  5 rating by Santifah Hustle
"Thanks for explaining my options and breaking down every single details about my insurance needs helping me to understand insurance better and helping me to make a careful decision on what type of policy would suits my need, Mr.Pharaoh your really an insurance expert, I'll be contacting you in the near future and also will be reffering my friends and families to your services you deserve 100 stars !!!!!"

Leia Dawson

August 12, 2022

5  out of  5 rating by Leia Dawson
"Lauren was very helpful and attentive to our needs!"


August 12, 2022

5  out of  5 rating by lbarlow30
"Pharaoh is amazing ! Probably the best insurance agent I've had in 20 years. He reminds of the time when the agent came by your house and got to know the entire family. His customer service is exemplary and I really love the vibe he puts out."

Jennifer West

August 8, 2022

5  out of  5 rating by Jennifer West
"I do not know how my daughter received this. This review is from Rebecca Powell"

Sheryl Siler

August 4, 2022

5  out of  5 rating by Sheryl Siler
"Lauren, April and the entire team are most helpful and supportive! We had previously had our insurance with the Mabry Agency for the last 40 years. When they retired, Lauren and her very competent team have most successfully handled our auto and homeowner's policies. They are very thorough and knowledgeable; and I can't say enough about how helpful they are. I encourage you to allow them to assist you with your insurance needs!"

redan pharmacy

July 16, 2022

5  out of  5 rating by redan pharmacy
"Pharaoh has been awesome. He is very professional, and thorough. He found me great discounts that I wouldn’t otherwise have known about. His attention to your concern is superb. Highly recommended. Thanks for the savings bro. Mohamed"

Ben Hammonds

July 14, 2022

5  out of  5 rating by Ben Hammonds
"My experience with agent pharaoh Negm . 👍 It's the way all people not just in the insurance company! should definitely do their job First he took his time and help me out. Second I was finally finished..👌Thank's Mr. Negm"

Connor Simmons

July 1, 2022

5  out of  5 rating by Connor Simmons
"Pharaoh was an absolute joy to work with! Extremely knowledgeable and made the whole process of switching over to them a smooth and pleasant process. I will absolutely be reccomending others to switch over to her service and will reccomend they ask for him!!"

Donald Howard

May 22, 2022

5  out of  5 rating by Donald Howard
"Pharoah Negm helped me out recently at this branch and he was absolutely amazing at it! He was very dedicated through sorting through some confusion. He was very professional and patient as we got on the same page. You can tell he is really into doing the best job he can for the clients of this branch. Very pleasant to work with over the phone with anything you need help with about your insurance policies! five stars, highly recommend this agent/branch."

Lori Cotton

April 19, 2022

5  out of  5 rating by Lori Cotton
"All you have to do is call, the response is quick and the professionalism is top notch. Thanks team!"

Chacha Crisostomo

April 5, 2022

5  out of  5 rating by Chacha Crisostomo
"April is Very Accomodating, she won’t leave you till the documents are done. I will give her more than 100 percent. Super Excellent!"

Jennie Daniel

March 21, 2022

5  out of  5 rating by Jennie Daniel
"Lauren and her team are great. They make everything super easy from start-finish. So glad we made the switch for her to be our agent!"

John Frey

February 11, 2022

5  out of  5 rating by John Frey
"Sandy and I have been State Farm Customers for over 50 years, and in that time, we have been represented by nearly a dozen agents, some great, some not so great. Never have we been so appreciated, and well represented as we have been by you in our brief time together since our last agent retired. We cannot thank you and your team enough for the relentless effort you put into protecting us and our household during our recent damage claim. Clearly yours is the best team upon which we have ever had to rely, and Sandy and I are so fortunate to have had you working on our behalf. You and your team are outstanding Lauren, and we are very glad to have you."

andrew arem

February 3, 2022

5  out of  5 rating by andrew arem
"Shirley the office manager has been fantastic to work with. I needed help getting movement on a roof replacement to be covered. She was able to expedite the process after not much success on my part. I highly recommend considering the office for your insurance needs!"